1. Before-Sales Service
Before order confirmation, we will conduct in-depth communication with customers to make necessary adjustments on PCB design, material option, cost containment and process technologies, whereby customers benefit from the most profitable PCB fabrication. Sample offering depends on actual situations. Sample is free for large volume production and freight is on customer.
2. During-Sales Service
Highly devoted sales team keeps us sharp in responding to customers around the world. We have special work and rest schedule to make sure that exclusive personnel are available for each time zone. Therefore, 24/7 customer service is waiting for your call.
Delivery cycle is based on order quantity. At OKEY Circuit, we produce 10,000m2 PCB each month to meet your needs. With the commitment to customer satisfaction, we can supply freight forwarding service for global delivery in terms of sea, air and land. We also have DHL agent services, such as customs clearance and home delivery, to offer more lucrative service.
3. After-Sales Service
Our PCB is offered with 3 month warranty. If there are quality failures or discrepancies occurred within warranty time, we will re-produce your order unconditionally.
4. Business Flow
1. Our employees bring in-depth communication with you to get better understanding about your requirements.
2. You submit your requirements on functions and related data.
3. Primary PCB solution is presented for your assessment.
4. You give final confirmation on production plan, product requirements and package methods, etc.
5. Cost accounting and quote is offered.
6. Contract signing.
7. You give your confirmation on samples, based on which we conduct volume production.
8. Finished products receive comprehensive testing and package, and then will be delivered to you.